Chers étudiants et amis de L'École Française (LéF),
Since we are limiting the number of participants in our classes to 5 participants minimum to 10 maximum, we will strictly adhere to the following registration policies. This will enable us to ensure that each of you has a fulfilling and great experience in every class you take with us. We thank you for you understanding and cooperation!
HOW CAN I REGISTER FOR A CLASS?
Once your level is determined, you may register online for the class of your choice, either by phone at (773) 857–1322 or in person in our office at 1714 W. Belmont. Please note that your proficiency level must be determined prior to registering for a course.
WHEN CAN I REGISTER FOR A CLASS?
You can register during the registration period (six weeks before the session starts) or even on the day of classes. However, since we are limiting the number of participants in our classes, we strongly recommend registering before the session starts to guarantee a seat in the class of your choice. Unfortunately, due to last-minute cancellations or no-shows, we cannot save a spot for a participant if we do not receive full payment prior to the session starts.
WHAT IF THE CLASS I WANT TO REGISTER FOR IS FULL?
If the course you would like to sign up for is full, you may join the wait list in case another participant drops or transfer classes. If we do have sufficient participants on a waiting list (a minimum of 5 is required), we will create an additional course on the same day and at the same time the original class is offered.
WHAT IF THE CLASS I WANT TO REGISTER FOR DOES NOT HAVE SUFFICIENT ENROLLMENT?
We will have to cancel the class. In this particular case, we will try to recommend another course of the same level for you. If a class you signed up for is cancelled or full, private tutoring can be another option. In case of a class cancellation, you will receive a full refund or a full credit for the next session if no other class substitution recommendations or private tutoring are appropriate options for you.
WHAT FORM OF PAYMENT MAY I USE?
You may pay online or in person with a credit card. Our office also accepts checks or cash.
HOW CAN I RECEIVE A REFUND?
You may be eligible for…
(1) a full refund (100% of class tuition) if L’École Française cancels a class due to insufficient registration.
(2) a partial refund (75% of class tuition) if you cancel your registration before the beginning of final registration week.
(3) a partial refund (50% of class tuition) before the first class for reasons other than cancellation by L’École Française.
After the first class, whether attended or not, tuition cannot be refunded. Please note that class tuition can be refunded within the same session only.
CAN I RECEIVE A CREDIT TRANSFERRED TO THE NEXT SESSION?
You may be eligible for:
(1) a full-credit transfer to the next session only if your request is made before classes start or if L’École Française cancels a class due to insufficient registration.
(2) a partial credit (50% of class tuition) after the first class and before the second class meets for reasons other than cancellation by L’École Française.
After the second class session, whether attended or not, class tuition cannot be transferred to the following session. Please note that credits can be transferred to the next session only. No class transfer nor credit transfer can be applied after the second week of classes.
CAN I TRANSFER MY CREDIT TO ANOTHER PERSON?
You may transfer your credit to another person if the request is made before the first class session.
WHAT IF I MISS A CLASS?
If you miss a class, you may take a make-up class of the same level at another time during the same week. Please notify our office first in order to receive permission to enter a make-up class. Make-up classes may only be taken in the same session (3 make-up classes maximum per session). You may also contact your instructor, who is always at your disposal, to request your assignment for the next class. However, since we are not responsible for students absence, we cannot review each individual personal assignment if you miss a class.
WHAT ARE THE OPERATING HOURS?
We are OPEN from Mondays and Wednesdays from 5 to 9:30pm, Tuesdays and Thursdays from 9:30 a.m. to 9:30 p.m., on Fridays from 9:30 a.m. to 5:00 p.m. and on Saturdays from 9:30 a.m. to 6:00 p.m. We are CLOSED on Sundays.
For more information, contact us at (773) 857- 1322 or at firstname.lastname@example.org